| The Korean Standard Association carried out
a 2006 KS-SQI survey, and Asiana had the great honor of being
selected the top rated airline in the sector for the seventh
consecutive year. We would like to send warm-hearted thanks
for your continued interest and love.
Asiana Airlines has not only considered the various needs of
customers, including their complaints, as an essential basis for
improved service but has also incorporated them continuously into
our work. To keep our superior position in the ever-tightening
race to provide better service, Asiana Airlines adopted the management
principle 'Great Innovation 2006' that set the specific tasks of “Service Innovation,
Management-Labor Innovation, Shareholder Satisfaction.” To put those ideas
into practice, Asiana has actively carried out more customer satisfaction activities
than ever, including forging a Service Innovation Task Force Team. We firmly
believe that such strenuous efforts has led Asiana to create unexpected results.
The management principle of Asiana Airlines is “Customer Satisfaction through
the Highest Safety and Service” and the corporate philosophy is “We
Fly You to Your Destination Faster, Safer and More Comfortably Anytime, Anywhere.”
Based on all of this, the "beautiful company Asiana Airlines" will
try its best to become the airline that produces “the highest corporate
values in the industry.” Again we would like to send deep thanks to all
of you that have shown much confidence and encouragement and made us what we
are.
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